You write. A real person answers.
Email or call Jeff. You hear back from a real person with what happens next and when.
Response targets
A real person replies within 48 hours and says what happens next and when.
Email a menu or hours change by 3 PM on a business day and it is live by the end of the next business day. Often sooner.
Changes included in your plan are ready to preview within 48 hours. Nothing goes live until you approve it.
We aim to have a person on it within 4 hours, 7 AM to 9 PM Pacific.
Opening October
Once your tools are running, our AI assistant can help with small changes and common questions. It never touches billing, emergency routing, phone numbers, legal text or domains. Those always go to a real person.
48 hours means a first human reply or a routine preview, not a finished fix. The clock pauses while waiting on you.
What does “Opening October” mean? The tool is built and has passed our tests, but it is not running for a client yet. We are setting up the first clients this month. You can book a spot now. You pay nothing until it runs for your business, and billing starts that day.
If anyone is in danger, call 911 first. Cedar’s tools, including Urgent Ring-Through (Opening October), are a call-forwarding convenience, not a monitored 911, alarm, or dispatch service.
How to reach us
Call Jeff. It rings me first. If I can’t pick up, my AI assistant takes a message.
How calls to this line are handledNot a client yet and want to talk first? Use the contact form.
Contact us